tulisan

1. complaint letter (block style)

PT. PUTRI SEJAHTERAH

40 FLOOR STREET WEST

TORONTO, ONTARIO

JS/MR                                                                                                  2^nd Mei, 1994

Sanyo Co. LTD

Minatoku Chu-ko                                                                                                       

Japan

Dear Sir,

OUR ORDER NO. JT33

We have received the documents and taken delivery of the goods which arried at Port Elzhabeth on the S>S Castle yesterday.

We are much obliged to you for the prompt execution of this order. Everything seems to be correct and in good condition except in case no. 14.

Unfortunately when we opened this case we found it contained completely ifferent articles from those ordered, and we can only think that a mistake has been made and that this case is part of another other.

As we need the articles we ordered to complete deliveries to our customer, we must ask you to arrange for replacements to be dispatched at once. We attach the list of contents of case no. 14, and would be glad if you would check this against our order and your copy of the invoice. In the meantime we are holding the case  your disposal. Please let us know what you wish to do with it.

                                                                                                                        Yours truly,

                                                                                                                        Putri Anggi F

2. order letter @semi block style 

 

S.E. DURIAN & CO. LTD

Kitchenwares Importers

11 Wembley Street

London EC114

                                                   

Dedi’s Arts Curio                                                                           6^th October, 2011

15 Jln. Singosari

Serang, Indonesia

Dear Sirs,

                In reply your letter of 2^nd October 2011 with samples and price list, for which we thank you, we you to send as soon as possible.

                12 Doz Serang Siver Tea Spoon No. 27

                10 Doz Serang Dinner Knives No. 73

                5 Doz Serang Silver Cups and Saucers

                Would you let us know when the articles could be despathched.

                                                  

                                                                    Best Regards

                                                               For. Durn & Co. Ltd.,

                                                                                                                      

                                                                    Smith Sonian

                                                                Purchasing manager